Category: Bugs and Info

(Complete)Josh Who Radio Is currently be transferred to another datacenter

Services are being upgraded and the team is getting all the new hardware installed for the new location.

Scheduled migration works started on
usa4.fastcast4u.com

Hello

As announced earlier, due to the modernization of our network, your server account joshwho on usa4.fastcast4u.com machine, is being transferred to a new machine.

  1. A full backup of your server account(s) has been created – your data is safe and is going to be transferred in full.
  2. Your Server Hostname usa4.fastcast4u.com, and ports remain unchanged.
  3. Your stream links that contain the hostname remain unchanged.
  4. Server IP will change from 198.27.83.198 to new IP 167.114.11.76 – please make sure you use the hostname or new IP in your live stream software and stream links.
  5. Centova Cast Control Panel and AutoDj may be temporarily unavailable during migration.
  6. You will be notified once the migration is completed.Once we complete the migration, we will shut down the old machine and immediately launch a new one.Your server will be restarted automatically and you will be notified by the next email, no actions are required from your end.
We apologize for any inconvenience caused and appreciate your understanding.
In case you need any assistance, our Customer Service Agents are also available by LiveChat

Web Socket Server Bug – Live Chat – Live User Count Bug

We have detected a major bug that was causing page loads to freeze and finally isolated what was causing it and have to disable the socket server for now which also is what the Live chat works off and the live user count.  Sorry for the inconvenience and should have a solution real soon.

 

Issue reported here on GitHub https://github.com/WWBN/AVideo/issues/6885

We are still migrating services may be some outages during this period

We are still changing over dns and other services to our new infrastructure so you may see some outages here in there but most of the largest parts is complete.

Everything should be all done and settled in by the end of this weekend.

 

Please let us know if you are having any trouble contact support@joshwhotv.com or open a ticket at https://support.joshwhotv.net

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